Access to Boon Website + TS blocked?

one of the regular members, Killa/Roziac can't access both website and TS, and hasn't been able to for a few days.

He can't work out the issue, whether it's being limited by his ISP or if it's something local to his PC or if its a change we've made to the site.

Any ideas? from anyone techie, or anyone website/TS adminy

His webby access seems fine

Tal the master

ok, will let him know to do that, cheers Tal

Ill do that when i get home. I can add that it isnt my laptop, since i tried logging on from moms place yesterday.
I also talked with my ISP and they said that cant see anything wrong on thier part.

sent you an email killa with tracert instructions. didn't know how much of a noob you were. ignore it if you know how to tracert

Cleared cache and cookies and reinstalled web browsers etc? And ts

it's not the laptop, he took it to his parents house and tried it there and could connect with no issues.

Has to be somewhere inbetween his laptop and booncontrol.com, either router, ISP or website.

Ask him to reset router to factory settings.

done that

Doing the tracert daily when i get home asta ;P Only thing is i have to clue how to read it for error's.

Next thing im try is to go around the router when i get home. if that doesnt work then leave the router offline over the night and see if i can get an new IP

Gonna try that aswell. Only tried to update the firmware

Keep comming with suggestions!

Depending on how willing you are I could always remote in and have a look, if you have router settings handy I can show you through there and we can see what the tracert is saying. It doesn't really show errors, it just shows the route the data travels, and it'll show us where it stops when it tries to reach booncontrol

Well i know that u can see where it drops. but what i can do with it is be is beyond me.

Hey. I got it to work yday when i got home. I just bypassed my router and it worked, so it has to be the router.

Thanks for the help guys