TERA - Launcher Error Messages

Discussion in 'TERA' started by Acina, Mar 23, 2011.

  1. Offline

    Acina Admin Officer

    Ok so to better organise things, try to keep all Launcher related error messages in this thread. As messages get added I'll update the OP, to allow for ease of use etc.

    To start the ball rolling:

    tera_launcher_error.JPG

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    이용에 불편을 드려서 죄송합니다, 잠시 후다시 로그인 해 주세요.

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  2. Offline

    Gustavo Community Member

    hi i am new to this and was introduced to tera by a guy i know in frreddyshouse, who also directed me here to his guild and where some of the english speaking community is.
    i have downloaded the game but in the launcher i am getting this error

    [IMG]

    any help would be greatly appreciated. thanks
  3. Offline

    Acina Admin Officer

    Several things I can suggest:

    1) run Terainvoker as administrator (also run it directly from the TERA_HG folder)
    2) do not login to the launcher until the client has finished downloading.
    3) if you get this error again click the right button on the popup and then click the little grey button at the bottom of the launcher window (check files)

    I had a similar problem after my download (did you use a mirror site or the hangame official download?), and it will eventually download the non-corrupt files that are causing the problem (could be more than 1, error message each time you get a corrupt file).

    Hope this helps.
  4. Offline

    Gustavo Community Member

    Cool will give it a try thanks.
    I downloaded it from the hanggame site so I'd the official download. I kind of gather that the gray button under the big large one was to check file I did click it and it did check the files but it comes back with there no been any errors, but when I try to patch again the same error pops but I will try what you have suggested and see if that works thanks
  5. Offline

    Shantotto Guest

    The game was patched last night, so you may have got caught in the awful downloaded old files trap or some similar mishmash thing ( and hi :p it's me over at FH spreading the word ).
  6. Offline

    Acina Admin Officer

    Yeh I had this problem with last weeks patch, all sorted now after persevering with just restarting/checking files after every error (it would error on different files) .

    One other thing to note is the TERA_HG\S1game folder should be 28gigs (ish) at one point mine was 47gigs and I had to clear out a load of .part files to get rid of the errors!

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  7. Offline

    Gustavo Community Member

    when i run invoker i get the error.
    Error occurred in invokerlib [-21]
    any clue what that means? i gather it may be the corrupt file but how do i go about fixing it? sorry for the noobiness
  8. Offline

    Gustavo Community Member

    oh and also you say the folder should be 28gig mine is 21.8 so maybe that is the problem
  9. Offline

    Acina Admin Officer

    Are you running as an Administrator (Win7 and Vista)?
  10. Offline

    Acina Admin Officer

    It seems they have adjusted their compression ratio's (or moved files from one folder to another :p ). My S1game folder is currently 21.8gb and working :)
  11. Offline

    Aspira Admin Officer

    This ^

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  12. Offline

    Acina Admin Officer

    Yeh, Vista and Win7 have huge issues when it comes to allowing games to update themselves from a standard user account - this is the reason why Blizzard moved WoW from program files to shared games a few years ago, to stop all the UAC nonsense that comes with Vista and now Win7.
  13. Offline

    Acina Admin Officer

    @Gustavo, one other thing you should probably do is turn off any AV or Firewall software you are using while the launcher updates itself, i know this has been known to mess up installs in the past as well (Aion).
  14. Offline

    Gustavo Community Member

    yea i am running as admin in win7 64 bit and now i get a different error or at least the number is :p gonna check the files the run the patch again and if i get the error again ill post pic of it
  15. Offline

    Gustavo Community Member

    [IMG]
    this is the new error different number so could be a different file
  16. Offline

    Acina Admin Officer

    Are you getting the error when its checking the files or downloading?

    All i can suggest is to persevere, close launcher, reopen, check files etc - it will get there, with one of my installs it error'd out about a dozen times :(
  17. Offline

    Gustavo Community Member

    yea i am doing it again trying to see if i can see at what point it gets the error and it gets the error at downloading it checks fine then starts to download then bam error but yea i will keep on doing it hopefully i will get there eventually :) thank you very much for the help by the way is highly appreciated specially since i am some random dude who you know nothing about :)
  18. Offline

    Aspira Admin Officer

    Well there seems to be very little up to date and accurate information translated to English for TERA and to be honest, all us English speakers playing on the KR servers should be helping each other out. If you have questions just make a thread and ask or read the TERA forums here to see if it's already been asked.
  19. Offline

    Gustavo Community Member

    i think is done it mate thank you so much! i owe you big time!!!
    now to decide what to roll caster healer or tank!! :)
  20. Offline

    Shantotto Guest

    You can get to lvl 5 in <15 mins on everything and then decide what you like best :p + there is no commit and rush to the cap as there is no pressure to do so <3

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