On BE / O2 broadband?

Discussion in 'Tech Help' started by Tal, Mar 1, 2013.

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    Tal The Architect

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    Fizzee Veteran BOON

    NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
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    Acina Admin Officer

    Sky Broadband are actually quite good. Granted their customer support isn't as good as O2 or BE but hey at least it is still based in the UK (Glasgow).
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    Fallanx Tactical Veteran

    The lack of proper ISPs offers in UK is quite depressing. Less than 100Mb with fiber optic is third country stuff.
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    Aspira Admin Officer

    Welcome to hell.

    My advice, switch company before you become a Sky customer. They are pathetically incompetent, Saul will back me up on this.
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    srENGINEER Community Member

    I have 500kb/sec download rate on a good day :(
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    Mattfs Community Member

    We're on sky atm, but switching on monday, going from 300kb/s to 40mb/s for the same price
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    Fizzee Veteran BOON

    Anyone have any experience with BT infinity 2?
    Can get that (predicted 68Mb down 20 up) for £6 more than Be (14 down 1.6 up)
    3 months at same price, and £50 sainsburys voucher
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    Aspira Admin Officer

    Do it... do it now!
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    Acina Admin Officer

    Yep have Infinity 2 atm, and I can say that it is flawless 20mb upsteam is silly (500mb youtube uploads happen before you manage to set the title etc).
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    Fizzee Veteran BOON

    cheers guys. Ordered. now just need to wait for engineer at end of month.
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    Tal The Architect

    Btw, funnily enough I'm on Sky Fibre and have had no issues. Mainly because it's just BT infinity repackaged (and on BT's network).

    I reckon most of the issues are down to the crappy router they provide, I'm using a Billion 7800N instead which is an awesome bit of kit, especially since they released a firmware update specifically to allow me to swap out the Sky router. You'll have to check router compatibility to swap the BT homehub/standard router as it seems to be a little tricky (at least that was the case for Sky but they may have different settings).
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    Aspira Admin Officer

    I envy you. I had to descend through the circles of hell when I was with Sky.
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    Angelo Community Member

    Stuck with sky as I'm in a student house and someone decided it was the best... I get ping problems all the time, and it goes down for a few hours on some days, then customer service was useless when I rang.
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    Selenus Veteran BOON

    Just waiting til the end of march to update to bt infinity 2. Used to be on bt infinity 1 in my previous flat, was pretty good, although the throttling on torrents between 4pm and midnight means 1kb/s.
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    Acina Admin Officer

    I've not noticed any throttling since switching to Infinity2, granted I was previously a Virgin Media customer and got used to not being able to use the internet between 7pm and 11pm. As far as I am aware Infinity2 isn't capped or throttled.
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    Kephir Veteran BOON

    25Mbit ftl
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    Fizzee Veteran BOON

    It is, doubt its as much as selenus says, but they actually state they throttle, but nothing a basic vpn can't solve :p
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    Aspira Admin Officer

    Set up a little server to download from midnight till 4pm each day. That's what I do as I am a BT customer too.

    Although I need to spend some time sorting mine out, been neglecting it.
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    Selenus Veteran BOON

    Oh that's well handy then, it used to be a nightmare. And I really mean 1kb/s, not even 30 kb/s or anything, and I never bothered with a vpn :<

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