Discussion in 'TERA' started by Omnipresent, May 3, 2012.
This looks bad for me starting on Thursday. They haven't even taken my money yet...
I got this email 2x already, i dont understand what the fuck is going on, since we're supposed to have the first 30 days already paid, why are they trying to charge anything whatsoever now ???
Seems they are having an issue accepting payment from this method. I'd imagine it will take them a long time to resolve this.
I suggest using a different payment method and claiming any costs back from your original payment method.
The launch for all players will be on the 3rd of May at 12:00 (CEST) aka 11:00 (GMT). At this time the level cap will be removed and pre-order as well as normal players will have access to all available servers
This might explain my issue. I have active sub but can't login. Ill try again later.
well i checked with rak, and his subscription management screen shows completely different stuff (status prepaid active, free play until 06/09/2012 (month / day / year) Mine has a shitty mumbo jumbo... I guess this got fucked up when i upgraded from Standard version to Collector's edition (digital pre-order got it through tera shop).
Basically their shop is fucked up with bugs involving payments. I'v sent support ticket already, i just hope they fix this fast.
WORD OF WARNING TO EVERYONE THAT UPGRADED FROM STANDARD TO COLLECTOR'S -> CHECK YOUR ACCOUNT "MANAGE SUBSCRIPTION" SCREEN
Lol wtf "42 Months Prepaid ACTIVE" if it dident say "Subscription: until the 06/09/2012" id be worries but i dident actually allow 3 months to be charged..
Just FYI cest is gmt + 1..... So today starts at 11am not 2pm for uk.
Yeah you're right, ill edit that thanks.
Must be a bug. I have the same thing but I didn't get charged. It's gotta be days, still weird tho.
Probably its 09/06/2012, just american way of putting down the date. Mine says 44 days and 06/09/2012 expiration date.
Oi, where are you?
He's still hiding on SWTOR D: >.> beat him up D:
Yesterday after i logged out (way past midnight) i checked my email and there was an "Account has been locked" notice in it. I tried to log back into tera and got theerror message: "Game time exhausted".
I went back to the support ticket in which i was having a monologue, and posted one more time, using an angry tone.
Today, there's still no response to the ticket, but the situation has been fixed. Perhaps this bug that affected me also affected others and they mass-fixed it for everyone affected. ON THE PLUS SIDE, my subscription now runs till 06/11/2012 (MONTH/DAY/YEAR) so i guess i ended up gaining 2 days
mine says i have 47 days free
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