Need help error download k-tera

Discussion in 'TERA' started by danielftw, Feb 27, 2012.

  1. Offline

    danielftw Community Member

    ok i need help really bad i dont know what to do i get this error everytime i try to download k-tera please try to help thanks :)

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  2. Offline

    Aspira Admin Officer

    What browser are you using, and what version of the browser are you using ?

    Also, have you allowed the website to download/install/run all of the required activex plugins that hangame requires to allow you to download ?
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    danielftw Community Member

    i am using internet explorer and 64 bit and idk what version and thats all i know
  4. Offline

    Angelo Community Member

    try non 64 bit.
  5. Offline

    Aspira Admin Officer

    By version I meant is it IE8, IE9, etc. etc.

    When people ask for help because they can't download, 99% of the time it is because their security settings are so high that the activex that is required to start the download on the hangame site is unable to download.

    Make sure you are allowing the downloading and running of activex.

    If you still have problems, try the non-64bit version of IE.

    If you still have problems, try another browser (a different version of IE, Chrome, FireFox, etc. etc.)

    If you try all that, you should be able to get it to work.

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