Amazon offer full refund on ME3

Discussion in 'Game Discussion' started by Fizzee, Mar 20, 2012.

  1. Offline

    Fizzee Veteran BOON

    Please note that I'm not suggesting that amazon are bright to do this, but you may like to know about it anyway.

    Amazon have agreed to uphold their customers statutory rights as a consumer by offering a full refund to all purchasers of Mass Effect 3 including the collectors edition if you are not satisfied with the product.

    This is obviously open to abuse, so I encourage you to only take this offer if you genuinely are dissatisfied with the product as a whole!

    Amazon are well known for fantastic customer service and this is another great example of them putting customers ahead of the supplier but I worry this could seriously affect bioware worse than they deserve as many people who have finished ME3 may simply return the game because they get their cash back despite being perfectly happy with the product.
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    Tvar Veteran BOON

    Is this a unique happening worth discussing here, like doesn't Amazon always offer a full refund on...whatever? :confused: (if said merchandise "genuinely dissatisfies" costumers.)
  3. Offline

    Tal The Architect

    Games can generally only be returned unopened.

    Fizzee are you sure this is official? I can't see it on the Amazon website. Just thinking that it's maybe one guy got a refund type thing.
  4. Offline

    Doodle Bush Whacker!

    Woot what have i missed... Mass effect 3 has beren awesome so far
  5. Offline

    Gekido Community Member

    I am very dissapointed in ME3 after ME2, which was amazing. Same thing with DA2 after DA:O. I blame EA for all of this!!!

    P.S. I'm not going to ask for a refund. :)
  6. Offline

    Fizzee Veteran BOON

    There is nothing being officially stated, probably due to the abuse it's open to, however the web is full of articles and people who have had refunds on CE.

    And yeah, normally games must be sealed but in this case it's opened versions too. Ofc I encourage people to be responsible and only return it if you feel they miss sold you the game not just because the ending wasn't as good as you hoped.
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    Acina Admin Officer

    The difference here is that it includes the opened PC versions, which as you all should know by now are near enough impossible to get refunded in this day an age (unopened is easy, before anyone bangs on!).
  8. Offline

    Aspira Admin Officer

    Wow, is ME3 really that bad ?

    Accepting a return on an opened pc game is pretty major and I expect it will be abused.

    Regardless, Amazon showing yet again why they are the best non-digital source of buying games. If only Steam support was half as good as that.

    Sent from my HTC Desire using Forum Runner
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    adagio Moderator

    When I first read the original post, my initial reaction was "about time someone stood upto ea."

    Then on thinking about it I'm wondering if its a great ploy by amazon. I mean I take it most of the orders for amazon will be preorders from fans of the mass effect series. So in all likelihood the amount returned will be small but the kudos will goto amazon for they're stance.

    Haven't played it since the first game but I bet you its a bang on game that had just 2 issues. Dlc on launch and the endings being similar and kinda taken out of your hands. Neither I would say are worthy of a return.
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    Fizzee Veteran BOON

    I bet that is fine too, I wouldn't buy the thing in the first place because I don't agree with the DLC thing and the lies, but if I had bought it, I would not be petty enough to play a game long enough to complete it only to say "ending wasn't good so I want my money back", thats just stupid but I thought it was worth mentioning that you can return the game if you feel that they miss sold the game to you (maybe you only played because bioware stated that the endings would be unique or something)

    Either way, PR nightmare for Bioware that people who didn't play the game complained about the DLC nonsense and now even some people who looked past that issue are starting to complain, return their copies and even some suits being filed in America (I'm serious)

    I hope Bioware split from EA and go back to being the amazing company which gave us KOTOR, Dragon Age, etc. in fact look at their wiki page and you'll see that every single game prior to 2011 was a great or at least good game with few real complaints.
    After 2011 (DA2, SWTOR, ME3) they are all mired with complaints and criticisms of varying amounts and validity.
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    Alaisy Veteran BOON

    Not the first game with a bad ending though, KOTOR 2 and Fallout 3 both had bad endings. Fallout 3 had it solved by the Broken Steel DLC, which made up for it really well apart from the fact you had to pay for a DLC..

    KOTOR 2 had it solved by pieced together fragments done by the modding community years later.

    I know they're different companies but think I'll wait for some ''solution'' to ME 3's ending before i play that game. My expectations are too high for it really..

    On another note: Think Bioware did a great job with SWTOR's lore and story, well-written and pieces all the loose ends together. Finally no more fanboyism for Revan, but instead it follows (and leads) the books. Of-course that could've been accomplished easier by just making it a single player game.. Still, people treat this game far too harshly, it's just a lack of endgame content and small annoyances that do it really, I'm not disappointed, while I was (heavily) disappointed with DA 2 for example. Now as long as they don't do a WoW and destroy the lore, then imo this will still remain great for the fans, not so much for the critical or impatient MMO'er though.

    I think the next best thing Bioware will make is a new franchise, they are milking the current DA series and may do the same for spin offs of the ME series (EA announced something like that before). Let's hope they don't get held back too much by EA, and just start something from a clean sheet like they used to do.

    Disclaimer: just an opinion, not stating the absolute truth here!

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